If I wanted to switch to the paid version I could click the Upgrade Now button that appears in the upper right corner. In the image below you can see that I’m using the free version. Cleverly, the free version is called Malwarebytes Free. The paid version is called Malwarebytes Pro. It’s important to know that starting with Malwarebytes version 3, you have a choice between free and paid versions. My general recommendation is that you always want to update Malwarebytes, but you probably don’t need to upgrade it. One of our experts will be able to assist you shortly.Are you confused by messages from Malwarebytes about the need to update or upgrade? If so, you’re not alone. This file will include the FRST logs generated from the previous set of instructionsĪttach this file to your forum post by clicking on the "Drag files here to attach, or choose files." or simply drag the file to the attachment area This will produce one log file on your desktop: mb-check-results.zip Download MB-Check and save to your desktopĭouble-click to run MB-Check and within a few second the command window will open, press "Enter" to accept the EULA then click "OK".Leave the log files in the current location, they will be automatically collected by mb-check once you complete the next set of instructions
This will produce two files in the same location (directory) as FRST: FRST.txt and Addition.txt You can check here if you're not sure if your computer is 32-bit or 64-bitĭouble-click to run FRST and when the tool opens click "Yes" to the disclaimer Note: You need to run the version compatible with your system. Download FRST and save it to your desktop.NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. If you haven't done so already, please run these two tools and then attach the logs in your next reply:
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